Computer Services

Computer Memory StickPut simply, we support all computer requirements for homes and small businesses in and around the Cheltenham and Gloucester area.

From offering the right advice on your initial purchase, training on getting the most out of your PC, through to regular maintenance to keep it fast, we have all the products and skills required at the right price.

Whatever you need, please feel free to call us to discuss it and we will do our very best to help you.

 

Computer Repair & Maintenance

We can undertake repairs on all makes and models of computers, including Laptops. Also maintenance on software and hardware keeping your computer in top running order.

 

 

New Computers & Upgrades

New computers can be built to your specifications, meaning that you get the computer you really need!

Instead of replacing your computer it could be upgraded, making great savings.

 

 

Wired / Wireless Networks

Set up of wired and wireless networks in and around the home or small office. Includes connecting all computers to one printer.

Virus & Malware Removal

Viruses and other nasties can cause havoc on your computer. We can detect and remove all annoyances ruining your browsing and computing experience.

 

 

Data Recovery

Accidentally deleted an important file or picture? Lost important files? We can get them back from most types of media!

 

 

Website Design

Looking to get your business on the web? We provide a Website Design service for individuals and small busniesses.

Remote Assistance

desktopIT now offers a remote assistance service, therefore eliminating the need to visit you at your home or office.

Download and run this simple application, then call 07985 292995.

Read here if you get stuck...

 

Book an Appointment

Book an appointment with desktopIT now for a home or office visit.

 

Tell a Friend

We always like to meet new people, so why not tell a friend about us and our services!

 

desktopIT Blog

PlusNet

31st Mar 2011 02:52pm

Very impressed with PlusNet!

A customer wanted to have broadband added to their TalkTalk phone package. We contacted TalkTalk and placed the order, and waited. Nothing happened! Rang them up and they said they had cancelled the order but could not give a valid reason.

We ordered again, and we waited.

Still nothing, so we rang them and they said that the order had been lost.

We ordered again, and we waited.

Still nothing, so we rang them again and they said that they could not find any details of the order.

So we cancelled!

We placed an order with PlusNet and were connected within the week.

In the mean time I had tweeted the issue (which nobody reads) and PlusNet had picked it up and replied!

It's a shame that we have to deal with companies like TalkTalk who are so bad in dealing with their customers! But then on the flip side there are companies like PlusNet who are very good and who deserve to have our custom.

I would recommend PlusNet to anyone who is new to broadband or who would like to move away from their current supplier.

Useful Stuff

The general settings usually required by BT broadband modems/routers are as follows:
VPI number: 0
VCI number: 38
Authentication: CHAP
Modulation: G.DMT
Encapsulation: PPP over ATM (PPPoA)
Virtual Circuit Multiplexing (VC-MUX)

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Tel: 07985 292995
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