Computer Repair & Maintenance

Computer Repair

Computer randomly crashing and rebooting?

Computer stopped working?

Screen or keyboard broken or damaged?

We undertake repairs on all makes and models of desktop and laptop computers, ranging from resolving random crashing to replacing damaged screens and keyboards.

There is no need to remove your computer from where it normally sits and take it to a shop as we will come to your home or office, where we will assess your computer problems and fix it there and then or remove it for further diagnostics and repair.

There are no call out charges and we operate a NO FIX, NO FEE policy.

Random Crashing
Dead Computers

Broken Laptop Screens
Broken Laptop Keyboards
Broken Laptop Power Inputs

Computer Maintenance

To keep your computer in the best working order we can run maintenance checks to remove any uneccessary software and optimise your system ensuring that your computer operates as fast and as reliable as possible.

Software Maintenance
Hardware Maintenance

System Optimisation

Remote Assistance

desktopIT now offers a remote assistance service, therefore eliminating the need to visit you at your home or office.

Download and run this simple application, then call 07985 292995.

Read here if you get stuck...

Book an Appointment

Book an appointment with desktopIT now for a home or office visit.

Book Now

Tell a Friend

We always like to meet new people, so why not tell a friend about us and our services!

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desktopIT Blog

PlusNet
31st Mar 2011 02:52pm

Very impressed with PlusNet!

A customer wanted to have broadband added to their TalkTalk phone package. We contacted TalkTalk and placed the order, and waited. Nothing happened! Rang them up and they said they had cancelled the order but could not give a valid reason.

We ordered again, and we waited.

Still nothing, so we rang them and they said that the order had been lost.

We ordered again, and we waited.

Still nothing, so we rang them again and they said that they could not find any details of the order.

So we cancelled!

We placed an order with PlusNet and were connected within the week.

In the mean time I had tweeted the issue (which nobody reads) and PlusNet had picked it up and replied!

It's a shame that we have to deal with companies like TalkTalk who are so bad in dealing with their customers! But then on the flip side there are companies like PlusNet who are very good and who deserve to have our custom.

I would recommend PlusNet to anyone who is new to broadband or who would like to move away from their current supplier.

Useful Stuff

The general settings usually required by BT broadband modems/routers are as follows:
VPI number: 0
VCI number: 38
Authentication: CHAP
Modulation: G.DMT
Encapsulation: PPP over ATM (PPPoA)
Virtual Circuit Multiplexing (VC-MUX)